I stepped into the software industry straight out of a mechanical engineering degree, hired as a
technical writer. I had no idea what the job was, but it turned out the missing technical background
was an advantage—as a less technical user, I knew how to simplify information for people like me.
9+ years in, and I'm still part of the quiet middle, closing the gap between how a product is
perceived and how it actually works. The last 5 years, I've mostly focused on API documentation at
commercetools. My previous stints were at Temenos, Wipro, and Cognizant. For the specifics, there's my resume.
These days, I'm finding my footing in the world of AI-enabled services and products.
